1. Controller
1.1. The controller responsible for processing your personal data is:
Ahmad Shikhani, owner of the sole proprietorship JoyPlus,
Josef-Weinheber-Straße 8A, 5204 Straßwalchen, Austria
Email: info@joyplus.at
1.2. We take the protection of your personal data seriously. Your data will be handled confidentially and in accordance with applicable data protection regulations and this privacy policy.
1.3. Your data will not be shared with third parties without your explicit consent, unless it is necessary to fulfill our services.
2. Collection and Processing of Personal Data
2.1. We collect personal data when you book our private tour services or visit our website. This includes:
– Name
– Address
– Telephone number
– Email address
– Payment details (for bookings)
– Location data (for pickup and transport)
2.2. We use your data for the following purposes:
– Booking and organizing private round trips
– Payment processing
– Customer service and communication
– Technical analysis and service improvement
– Optional updates or notifications via email or WhatsApp
2.3. To provide our services, we may share necessary data with subcontractors (e.g. partner drivers). These are strictly bound to process your data only for the agreed purpose and are obligated to delete it after completing the tour.
2.4. Your data will be stored for two years, unless you remain an active customer. Upon request or after the retention period, your data will be deleted.
2.5. We apply appropriate technical and organizational measures to protect your data (e.g. encrypted communication, access restrictions).
3. Your Rights
3.1. You have the right to:
– Access your stored data
– Correct inaccurate data
– Request deletion of your data
– Restrict data processing
– Request data portability
3.2. You may withdraw your consent to data processing at any time. The legality of data processing prior to withdrawal remains unaffected.
3.3. You have the right to object to your data being processed for direct marketing purposes. If you object, your data will no longer be used for such purposes.
3.4. You may file a complaint with the Austrian data protection authority:
Austrian Data Protection Authority
Wickenburggasse 8, 1080 Vienna
Email: dsb@dsb.gv.at
4. “Share” Buttons
4.1. Some pages on our website contain share buttons for platforms like Facebook, X (formerly Twitter), Pinterest, or WhatsApp.
4.2. These buttons do not collect personal data unless you click on them. Once clicked, your browser connects to the respective platform.
4.3. Please refer to the individual privacy policies of each platform for details about their data handling.
5. Cookies
5.1. Our website uses cookies to improve user-friendliness. Cookies are small text files stored on your device.
5.2. You can manage cookie settings in your browser preferences. Restricting cookies may affect website functionality.
5.3. Our website uses cookies from the following third-party providers:
– Google Analytics
– Google Ads / Tag Manager
– Facebook Pixel
– Facebook Custom Audience
– AddThis
– Other social media integrations as applicable
6. Google Analytics
6.1. This website uses Google Analytics, a web analytics service provided by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. We have a data processing agreement with Google. Data transfers to the U.S. are based on the EU-U.S. Data Privacy Framework.
6.2. Google Analytics uses cookies to analyze how visitors use our website. We use the “IP anonymization” feature, which shortens your IP address within the EU or EEA before transmission to the U.S.
6.3. Google may use the information to compile website reports and to provide additional services related to website activity. Data may also be transferred to third parties where required by law or where such third parties process data on Google’s behalf.
6.4. You can disable Google Analytics tracking across all websites by installing this browser plugin:
👉 https://tools.google.com/dlpage/gaoptout?hl=en
6.5. Alternatively, you can disable tracking only on this website by clicking the link below:
👉 Disable Google Analytics
An opt-out cookie will be set to prevent data collection during future visits.